Medicaid-approved NEMT provider.
NPI # 1407551989
NPI # 1407551989
Serving DFW metroplex
How much should you expect to pay for non-emergency medical transportation in Texas? If you're booking a ride the cost will depend on the distance, type of vehicle, and whether your trip involves waiting time or extra assistance.
Compare rates for ambulatory, wheelchair, and stretcher transportation. Review the base charges, additional mileage, and waiting fees below, or use our trip estimator to plan your ride.
At Call The Care, ambulatory rides start at $15, wheelchair transportation has a $50 loading fee, and stretcher service starts at $200-$250. These are our private-pay rates for the Dallas-Fort Worth area, not average prices across Texas.
Here's how our standard charges break down:
| Transportation Type | Base Charge | Additional Mileage* | Waiting (per hour) |
|---|---|---|---|
| Ambulatory Transportation | $15 for 1-3 miles | $2.50 per mile | $25 |
| Wheelchair Transportation | $50 load fee | $3 per mile | $45 |
| Bariatric Wheelchair Transportation (over 250 lb) | $80 load fee | $3 per mile | $45 |
| Stretcher Transportation | $200–$250 | $3 per mile | $100 |
| Bariatric Stretcher Transportation (over 250 lb) | $260–$300 | $3 per mile | $100 |
* On major holidays, we may charge $3–$5 per mile for additional mileage. We’ll confirm the exact rate when you book.
Call The Care offers private-pay transportation for passengers who can walk independently, use a wheelchair, or need to travel on a stretcher. We provide local rides across Dallas-Fort Worth and arrange long-distance trips from the region to destinations across Texas and beyond out of state.
Send us your trip details, and we’ll confirm the total price before you book.
There's no single flat price that covers every medical ride. A short appointment trip for someone who can walk will cost differently than a wheelchair transfer across the Dallas-Fort Worth metroplex.
What affect your fare:
Some passengers need more assistance than a standard pickup and drop-off. If you use oxygen, have stairs at your residence, or need an escort, mention this when requesting transportation.
| Service or circumstance | Charge |
|---|---|
| Oxygen provided | $25 |
| Stair-chair service | $25 |
| Additional mileage on major holidays | $3–$5 per mile; confirmed when booking |
| After-hours service or escort assistance | Any applicable charge confirmed with your quote |
Suppose you're booking wheelchair transportation and your trip includes 10 additional billable miles.
The calculation is straightforward:
$50 loading fee + (10 miles × $3) = $80
That's $80 for one direction, without waiting charges or other services.
For a return journey with the same charges on both legs, the transportation total would be $160.
These amounts are examples rather than guaranteed fares. Your actual quote will depend on the trip details.
Use our non-emergency medical trip estimator
Call The Care provides local medical transportation in Dallas, Fort Worth, and surrounding communities. We help with medical appointments, dialysis, rehabilitation visits, hospital discharges, and transfers between care facilities.
Our service area includes Dallas County and Tarrant County, with communities such as Irving, Garland, Grand Prairie, Arlington, Mansfield, and Grapevine. Contact us to confirm availability and pricing for your pickup address.
Learn more about our local services:
Call The Care operates on a private-pay basis in Dallas-Fort Worth. We don't submit transportation claims directly to Medicare, Medicaid, or private health insurance companies.
If you want to arrange transportation through a health plan, contact the plan before booking a private-pay ride. Ask whether your trip qualifies for a transportation benefit and how to schedule it through the plan’s approved process.
For a private-pay trip with Call The Care, request a quote to confirm the fare before reserving your ride.
Get a Trip Quote
Call The Care charges $2.50 per additional billable mile for ambulatory rides in Dallas-Fort Worth. Wheelchair, stretcher, and bariatric transportation have a rate of $3 per additional mile.
These mileage charges are added to the applicable base fee. On major holidays, additional mileage rates may increase to $3-$5 per mile.
We charge a round trip as two one-way trips, with a base charge and applicable mileage for each leg. For example, two wheelchair trips priced at $80 each total $160 before waiting fees or additional services. Request a quote for the full journey, including your return ride.
Waiting fees may apply if you arrange for the driver to stay during your appointment. If you book a separate return pickup, waiting charges apply after a 10-minute grace period past that scheduled pickup time. Hourly rates are $25 for ambulatory transportation, $45 for wheelchair transportation, and $100 for stretcher transportation.
Yes. We provide local non-emergency medical transportation in the Dallas–Fort Worth region, including Dallas County, Tarrant County, and nearby communities. We also arrange long-distance trips from the region to destinations across Texas and beyond. Contact us to check availability for your route.
Have an upcoming medical appointment or need to arrange transportation for someone else?
To request a quote, provide your pickup and destination addresses, travel date, and preferred pickup time. Include the type of transportation required and whether you'll need a ride back.
Call (469) 964-6875 to schedule, or get a trip quote using the link below
