At CallTheCare, our expertise in passenger care goes beyond our own fleet.

Recognizing the industry's need for a holistic approach to passenger assistance, we proudly offer a comprehensive PASS Training program to other transportation companies and individuals.

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Introducing the PASS Training Program

PASS, an acronym for Passenger Assistance Safety and Sensitivity, is a specialized training curriculum designed by the Community Transportation Association of America (CTAA) to elevate the standards of care in the transportation sector. With CallTheCare’s years of experience and dedication to excellence, we now offer this excellent curated program that addresses the multifaceted needs of drivers and organizations, equipping them with the knowledge on how to take the best care of their clients.

Who Can Benefit from PASS Training?

Transportation Companies

Elevate your service standards and ensure your team is equipped to handle diverse passenger needs.

Individual Drivers

Whether you're an independent driver or looking to enhance your skills, our PASS Training will set you apart in the industry.

Institutions & Organizations

For entities that manage their own fleet for patients, elderly, or special needs individuals, our training ensures safety and sensitivity in every ride.

Key Components of Our PASS Training

Passenger Assistance Techniques

Learn the nuances of assisting passengers, from general guidance to specialized assistance for those with mobility challenges.
Master the art of handling and securing mobility aids to ensure a smooth journey.

Safety First Approach

Dive deep into emergency response tailored for diverse transportation scenarios.
Understand the maintenance and effective use of safety equipment in vehicles.

Experienced & Compassionate Team

Engage in immersive training sessions that teach empathy, understanding, and effective communication.
Participate in real-life role-playing scenarios to handle challenging situations with grace.

Why Choose CallTheCare's PASS Training?

Industry Expertise: Benefit from our years of experience and insights in the non-emergency medical transportation (NEMT) sector.
Comprehensive Curriculum: This program covers every aspect of passenger care, from basic assistance to emergency protocols.
Certification: Upon completion, participants receive a PASS Certification, a testament to their expertise and commitment to excellence.

Empower Your Team with PASS Training

In the ever-evolving landscape of non-emergency transportation, stand out by ensuring your team is PASS-trained. CallTheCare provides an official CTAA recognized and certified PASS Training program, so you're not just investing in skills of your staff; you're investing in the well-being of every passenger your service helps.

To learn more about how our PASS Training can benefit your organization or to schedule a session, reach out to us today at 305 915 6750 or via email: info@callthecare.com.