Non-Emergency Medical Transportation in Dallas, TX

24/7 private-pay medical transportation for appointments, dialysis, rehab, hospital discharges, and other non-emergency trips across Dallas and nearby communities.

ADA-compliant vehicles
PASS-certified staff

*We do not bill insurance. Private pay only.

Black CallTheCare medical transportation van with company logo on the side

Medical Transportation Services in Dallas

We provide non-emergency medical transport for seniors, wheelchair users, patients recovering from procedures, and others who need more assistance than a standard rideshare or taxi can offer.

Common Medical Trips We Handle in Dallas

Our transportation services cover one-time and recurring trips, including:

  • Dialysis appointments
  • Physical therapy and rehabilitation
  • Imaging and diagnostic appointments
  • Follow-up appointments
  • Outpatient procedures
  • Hospital admissions and discharges
  • Assisted living and skilled nursing facility trips
  • Airport, bus, and train station transfers
  • Long-distance medical appointments and transfers

Depending on the trip and service selected, transportation can include door-to-door or bed-to-bed assistance.

Popular Medical Destinations in Dallas

We provide non-emergency medical transportation to major hospitals, medical centers, outpatient centers, rehab facilities, and specialty clinics throughout Dallas. These are common pickup and drop-off points for riders in Dallas and Dallas County:

  • UT Southwestern Medical Center
  • William P. Clements Jr. University Hospital
  • Parkland Memorial Hospital
  • Children’s Medical Center Dallas
  • Baylor University Medical Center
  • Medical City Dallas Hospital
  • Texas Health Presbyterian Hospital Dallas
  • Methodist Dallas Medical Center
  • Dallas VA Medical Center
  • Southwestern Medical District clinics and outpatient centers

Service area

CallTheCare serves Dallas County including Irving, Garland, Grand Prairie, Mesquite, Richardson, Carrollton, Farmers Branch, Addison, DeSoto, Cedar Hill, Lancaster, Rowlett, Coppell, and nearby communities.

We can also arrange medical trips that start or end outside Dallas County, including communities in Collin, Denton, Rockwall, Ellis, and Tarrant counties.

Contact us, we can help confirm availability, timing, vehicle type, and pricing before you book.

Why choose Call The Care

ADA-compliant vehicles

Our vehicles are built for safer non-emergency medical transportation (NEMT). Ramps or power lifts help with boarding, and commercial-grade restraints keep wheelchairs and riders secure during the trip.

PASS-certified drivers and staff

Our drivers and transportation staff receive PASS training in passenger assistance, safety, communication, and proper transportation procedures.

Help for seniors and passengers with mobility challenges

We regularly transport elderly passengers, wheelchair users, and patients who need additional assistance getting to and from medical care.

24/7 service and easy booking

Medical appointments and hospital discharges don't always follow a 9-to-5 schedule. We offer round-the-clock rides. Book by phone or online.

Quote and booking

Request a quote, and we will confirm your fare before you reserve.

Share the pickup address, destination, time, and whether the passenger needs wheelchair or stretcher transport.

Reviews

Contact Us

Need medical transportation in Dallas?
Send us your trip details, and our team can confirm availability, answer questions, and help arrange the appropriate vehicle and level of assistance.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Frequently Asked Questions

Do you accept Medicaid or other insurance?
We do not bill Medicaid, Medicare, or private insurance directly. Call The Care is a private-pay transportation service.
What vehicle types do you offer in the Dallas–Fort Worth metroplex?
Wheelchair-accessible Toyota Sienna Hybrid and Ford Transit vehicles, as well as stretcher-capable Ford Transit vans.
How far in advance should I schedule a ride?
Book as early as possible so we can reserve the right vehicle and time slot. Same-day requests may be available depending on crew and vehicle availability.
What information do you need when I request a quote?
Please provide the pickup address, destination, requested pickup or appointment time, type of transportation needed, and whether you need a return ride.
Do you provide door-to-door or bed-to-bed assistance?
Yes. We can provide door-to-door or bed-to-bed assistance. Tell us about any stairs, building access requirements, mobility equipment, or other relevant details when booking.
Can a family member or caregiver ride with the passenger?
Yes. A family member or caregiver can usually ride with the patient. Let us know when you book so we can plan the vehicle space correctly.

Schedule Non-Emergency Medical Transportation in Dallas

Call (855) 850-2255 to book your ride, or reserve online using the link below

Caregiver assisting an elderly person while stepping out of a wheelchair-accessible van