Non-Emergency Medical Transportation in Dallas–Fort Worth, TX

24/7 private-pay rides for medical visits, rehab, dialysis, and hospital discharges across DFW metroplex.

ADA-compliant vehicles
PASS-certified staff

*We do not bill insurance. Private pay only.

Black CallTheCare medical transportation van with company logo on the side

Services in Dallas–Fort Worth

Popular medical destinations in Dallas

We provide non-emergency medical transportation to major hospitals, medical districts, outpatient centers, rehab facilities, and specialty clinics throughout Dallas. These are common pickup and drop-off points for riders in Dallas and Dallas County:

  • UT Southwestern Medical Center
  • William P. Clements Jr. University Hospital
  • Parkland Memorial Hospital
  • Children’s Medical Center Dallas
  • Baylor University Medical Center
  • Medical City Dallas Hospital
  • Texas Health Presbyterian Hospital Dallas
  • Southwestern Medical District clinics and outpatient centers

Popular medical destinations in Fort Worth

We also serve patients, families, and care teams traveling to medical facilities throughout Fort Worth and Tarrant County. Popular Fort Worth medical destinations include:

  • John Peter Smith Hospital
  • Texas Health Harris Methodist Hospital Fort Worth
  • Baylor Scott & White All Saints Medical Center – Fort Worth
  • Cook Children’s Medical Center
  • Medical City Fort Worth Hospital
  • UT Southwestern Monty and Tex Moncrief Medical Center at Fort Worth
  • Fort Worth Medical District clinics and outpatient centers

Can’t see your destination listed here? We also provide transportation to other hospitals, outpatient clinics, dialysis centers, imaging centers, rehab facilities, assisted living communities, and follow-up appointments across Dallas County, Tarrant County, and the wider DFW metroplex.

Service area

CallTheCare serves Dallas County, Tarrant County, plus nearby communities across Collin, Denton, Ellis, Johnson, Kaufman, Parker, and Rockwall counties.

Our service area includes Dallas, Fort Worth, Arlington, Irving, Garland, Grand Prairie, Plano, Frisco, McKinney, Richardson, Carrollton, Denton, Grapevine, Hurst, Euless, Bedford, Mansfield, Keller, Southlake, Rockwall, Mesquite, DeSoto, Cedar Hill, Lancaster, Lewisville, Flower Mound, Allen, Waxahachie, and nearby areas.

If your trip starts or ends outside Dallas County or Tarrant County, contact us. We can help confirm availability, timing, vehicle type, and pricing before you book.

Why choose Call The Care in Dallas–Fort Worth

ADA-accessible and modern vans

Our vehicles are built for safer non-emergency medical transportation (NEMT). Ramps or power lifts help with boarding, and commercial-grade restraints keep wheelchairs and riders secure during the trip.

PASS-certified drivers and staff

Our drivers and support staff receive medical transportation training focused on safe assistance, communication, passenger comfort, and reliable service.

Personalized service

Every ride is different. We plan around the rider’s mobility needs, appointment time, pickup location, destination, and return-trip details.

24/7 service and easy booking

Medical appointments and hospital discharges do not always happen on a 9-to-5 schedule. We offer round-the-clock rides. Book by phone or online.

Quote and booking

Request a quote, and we will confirm your fare before you reserve.

Share the pickup address, destination, time, and whether the rider needs a wheelchair, stretcher, or ambulatory transportation.

Reviews

Contact Us

We’re here to answer your questions, confirm service availability, and help schedule your medical ride.

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Frequently Asked Questions

Do you accept Medicaid or other insurance?
We do not bill insurance. Service is private pay.
What vehicle types do you offer in Dallas–Fort Worth?
Wheelchair-accessible Toyota Sienna Hybrid and Ford Transit vehicles, as well as stretcher-capable Ford Transit vans.
How far in advance should I book?
Book as early as possible so we can reserve the right vehicle and time slot. Same-day requests may be available depending on crew and vehicle availability.
Do you offer services for elderly patients?
Yes, we specialize in non-emergency medical transportation for elderly and senior patients.
Do you offer door-to-door or bed-to-bed service?
Yes. We help with safe transfers, secure your chair or stretcher, and accompany you to check-in.
Can family members accompany the patient during the transportation?
Yes. A family member or caregiver can usually ride with the patient. Let us know when you book so we can plan the vehicle space correctly.

Schedule Your Non-Emergency Medical Transport

Call (855) 850-2255 to book your ride, or reserve online using the link below

Caregiver assisting an elderly person while stepping out of a wheelchair-accessible van